In this area we offer help with recruitment/selection assessments and processes, performance management, leadership development, training and coaching, over a range of roles and levels of seniority.
- Knowledge management. We can carry out in-depth interviews with key staff, with a view to capturing important knowledge and expertise. This can be used to retain critical knowledge when staff leave or retire, or be implemented in software to enhance or automate business processes.
- We offer expertise in consumer behaviour, for example measuring customers' attitudes to risk and risk behaviour. Interestingly, there are overlaps in the use of statistical techniques between psychometrics and actuarial science.
- For people claiming on payment protection policies, we can offer re-employment training to help get people back to work quickly.